Published Sept. 8, 2015
First Citizens Bank has integrated the customer accounts and systems of the former Columbia-based First Citizens Bank and Trust Co. into its North Carolina-headquartered banking operations, the company announced Tuesday.
The Columbia outfit merged with and into First Citizens Bank on Jan. 1. The conversion includes systems integration of 172 branches in South Carolina and Georgia, a release said.
“This conversion represents a landmark step for First Citizens, uniting two separate banking operations and systems into one,” said Frank Holding, chairman and CEO. “We’ve fortified our already solid foundation and positioned our bank for an even more successful future.”
Transition details were mailed to S.C. and Georgia customers last month. Those customers should continue to bank as they normally do, the company said, and can access their online accounts at firstcitizens.com. The majority of account information and service by local associates will stay the same.
The Raleigh-based business is the largest family-controlled bank in the nation and sixth-largest bank franchise headquartered in the Southeast. The combined First Citizens Bank operates 568 branches in 18 states and the District of Columbia.