BY HERB DEW, FOUNDER, CHAIRMAN AND CEO OF HTI
What if I told you there was one simple solution that would solve turnover at your company? Instead of walking behind employees, checking in on their every move, or in front of them, dragging them along, try walking BESIDE them. Become a partner on their journey – their journey that now includes you as their employer.
Let me explain – The employee journey doesn’t necessarily have a clear starting or ending point. It does, in fact, begin when they become your employee and end when they leave. But what has their path looked like prior to working for you? Do they have children? Aging parents? A chronic illness? A high-maintenance pooch?
While these events may not have occurred during your time with them specifically, they will have an impact on the part of the journey you’re now on together. Much like past influences have on an employee’s current journey, your impact on them will be part of their journey that continues after working for you.
Yes, you read that right. Your employees won’t likely be with you forever. This is a necessary fact to accept before you implement this solution. However, I can promise you that if you walk alongside your employees – recognizing that their lives evolve, in a synchronized partnership – you will find that when they do leave, you won’t be upset. Rather, you’ll feel confident in what you’ve invested in that person, how you’ve supported them, and what they’ve contributed to your business.
Here are a few tangible steps you can take to start implementing this concept into your organization:
Don’t forget that life happens, and unplanned events will occur – anything from economic downturns, family or personal events, or general changes in an employee’s wants and needs. Remember, this could be a scenario in which this employee’s ultimate goal is to leave your company to become their own CEO and business owner. That’s OK! Think about the value you can bring to one another if you’re in sync – if you’re both driven and passionate about the path you’ve charted together. It’s a win/win.
So, instead of walking behind or in front of your employees, try walking BESIDE them. Become a partner on their journey – you won’t regret it.
This article appeared first in the Book of Experts.