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Cool Care Heating & Air rings in 20 years

Cool Care Heating & Air rings in 20 years

Family-owned company serves the Midlands' heating and cooling needs

Contact Info:
3102 Bronx Road
Columbia, S.C. 29204
803-772-7715
coolcarehvac.com

Cool Care Heating & Air owners Teresa and Kenny Wardlaw founded the Columbia company in 2001. (Photo/Provided)

We at Cool Care Heating & Air are excited about celebrating our 20th Anniversary! Twenty years in business is a milestone few businesses reach. Cool Care has been our baby — there is no way to prepare for that life-changing day we earn the title “Mom” — and that “motherhood skillset” prepared me best for everything at Cool Care.

My husband, Kenny, and I started Cool Care on January 1, 2001. With a combined 21 years’ experience, we were well-equipped and passionate about customer service, heating and air, and indoor air quality. So, yes, we are proud to have built and grown a thriving business — we are the premier HVAC company in the state — and we intend to keep doing so for years to come.

There are good reasons we’ve been in business for as long as we have. One is great staff! We simply could not have accomplished what we have and run our business without them. Our employees love what they do, and it shows! From the moment our friendly and knowledgeable staff answers your call, you know Cool Care Heating & Air is more than your average contractor.

Because of our great employees, we have amazing customers! Our customers are part of the Cool Care family, and we treat them as such. They, in turn, trust us, which is vital to our success. It’s why people keep coming back to us; why we maintain so many long-term relationships; and it’s why we are able to bring in new customers and build new relationships.

As a family-owned business, Cool Care promises that our customers and employees benefit from our legacy of honesty, service, values and integrity. It’s our philosophy that our clients should get the most from their heating and cooling equipment. We want them to be comfortable in their home and/or workplace. We believe they should have peace of mind knowing that the individual working on their HVAC equipment is a trained professional who works for a South Carolina-licensed contractor.

Our service professionals are continually learning and developing. They are NATE-certified, which is the industry equivalent to a Master’s degree. They’re knowledgeable of industry products and advanced technology to better provide customers with smart equipment and products that improve indoor air quality, energy efficiency, health and safety. HVAC equipment is the third largest investment most homeowners make after their home and automobiles.

One of the most important measures a consumer can take to protect that investment is to have a regular maintenance plan. That plan will help you maintain the best possible indoor air quality and help ensure the longevity and optimum performance of your HVAC system.

We are committed to providing “greener” and more environmentally friendly products and services. We also perform Aeroseal® duct sealing, dryer vent cleaning, gas log installation and repair, water heater installation and repair, whole home generators and indoor air quality systems.

In fact, my favorite product we offer is Aeroseal®! Costing less than a duct system, Aeroseal® seals ducts from the inside with a non-toxic glue. The glue is made from the same material as baby bottle nipples making it effective and safe. According to the Department of Energy, it’s the best home improvement investment, having an average payback rate of eighteen months.

One exciting new product line we offer is Generac® whole home generators, which are designed to seamlessly kick in when the power grid goes down, such as after a major weather event. The system will run as long as you need it to, whether it’s two hours or two months.

Recognized as one of the state’s trailblazers in energy efficiency, we received The Century Club Award on behalf of the U.S. Department of Energy and Environmental Protection Agency. We are South Carolina’s BPI Goldstar Contractor. We serve our community by participating in Rotary and donating to various charities such as the Leukemia and Lymphoma Society, Knights of Columbus, multiple golf tournaments, Lexington and Kershaw County Chambers of Commerce, SC Thrive, SC State Museum, Riverbanks Zoo and Gardens, UofSC Athletics, Special Olympics of Kershaw County, private and public school athletics, SC Military Family Community Association, SC Youth Equestrian Showcase, and many more! I was also recognized as a 2018 Woman of Influence by the Columbia Regional Business Report.

Cool Care Heating & Air was profiled in the 2021 Columbia Regional Business Report Book of Experts.